You never gave any indication that night that there were any further issues. In my opinion, the issue was solved - you got the dress you had ordered. Our tags matched your tags and order/receipt. You ordered the dress in the exact same color we had in the store, just one size bigger. Telling my mother you were contacting her directly because you didn’t have my phone number was not the truth - once again, you and I had texted back and forth on the store’s text line multiple times before this incident. She and I did specially run over to the store on my only day off, around 7:00 PM, to send you back a photo of our sample tag from the store’s text line - the number you should have been contacting and had no problem reaching to multiple times over the course of your dress being on order. You did express that you thought the dress looked differently, and we did ask you to confirm what your tags said (I do check the dresses when they come in, so I know you received the right color as the dress only comes in Blush, White, or Ivory). I’d like to start by saying that you stating that you contacted the store multiple times is not the truth - you contacted only MY MOTHER directly the day you received your dress and from then on (which was delivered to you personally, about an hour away from the store, because of your family connection). I honestly wanted to call you and cancel your appointment before you even came in, but my mother persuaded me not to. Despite whom was at fault, as the bride, I believe that Unveiled should have offered a remedy or compensation in some amount to ensure that my big day was unaffected. I left the bridal studio with a dress in hand that I knew I was not going to wear on my wedding day. However, after suggesting that the overhead lighting in the bridal studio could have caused the dress to look drastically different than it does in other lighting, the owner of Unveiled became very defensive and berated me from afar she did not even have a conversation with me to my face. I would like to think that I was politely trying to get to the bottom of how my dress could look so different compared to what I tried on and was pictured in, while trying to manage my feelings of my dream dress vision crumbling. I took it upon myself to contact the shop to ask them if I could bring my dress into the studio to compare it to the sample dress I had tried on. A week went by, and the shop did not reach out to check-in with me. I explained that I was unhappy with the color, and they continued to insist that the dress was correct. I reached out to the shop to see if the dress could have been ordered incorrectly (since it was offered in multiple colors) and they sent me a screenshot of the tag on the sample dress, assuring me that the correct dress was ordered. The dress I received had a blush/pink color lining, whereas I remember trying on more of a truer white dress. They offer gowns from a host of renowned designers, including Allure Bridals and Demetrios, as well as a full selection of mother-of-the-bride and bridesmaid dresses.Įd different than I had remembered. Whatever your wedding vision might look like, their team of stylists will help you find the perfect dress, shoes, and accessories. Located just outside of Harrisburg, Unveiled Bridal and Formal is less than an hour’s drive from Mechanicsburg, Lancaster, and York. Spacious and comfortable, their boutique features a selection of dressing rooms, allowing every member of your wedding party to enjoy themselves throughout their visit. Their team of fashion experts brings a wealth of experience to every client they work with and dedicate themselves to providing an above-and-beyond shopping experience. Unveiled Bridal and Formal was established to help Pennsylvanian to-be-weds look and feel their very best on their special day. From flowing and elegant gowns to exquisite jewelry and accessories, their team of consultants is ready to help you shine for your walk down the aisle. This charming boutique offers a dazzling array of clothing items to choose from for your once-in-a-lifetime celebration. Unveiled Bridal and Formal is a wedding-dress business situated in Harrisburg, PA. Stunning Gowns for Flawless Wedding Day Looks
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